Client Care Receptionist


What we are looking for?

Happy Paws is growing, and we would love for you to be part of that growth. We are looking for a friendly, out-going Client Care Receptionist who is passionate about providing high-quality compassionate care to all our clients. We work collaboratively as a team and would love for you to build relationships with our clients and patients through your interactions with them. We are a fun-loving, close-knit group and we are looking for someone who can fit seamlessly into our team. We are looking for someone who is passionate about all veterinary medicine has to offer. In short, we are looking for you!

What do we offer you?

Strong Supportive Team
We only hire the absolute most amazing team members. We utilize every team member to their highest ability and training and subscribe to a life-long learning mentality. We will also rework anything and everything for our team and their families. In case of emergency, we have each other’s backs.

Invested Owners
Erin and Jeff are the only owners of Happy Paws. It is a passion to deliver not just great care to our clients but to really revolutionize how team members are cared for in veterinary medicine. It’s so small and seriously silly because many of these things are very normal in other environments – things like paying overtime (even for salaried employees), providing lunches, and making sure you go home on time 99% of the time.

Psychological Safety at Work
The vet field can be a toxic place for mental health. We talk openly about our mental health struggles, provide resources and a great benefit plan that allows flexibility for self-care, whatever that means for you.

A Voice
We really rely on all our team to voice their concerns, challenges, and most importantly solutions. We believe you know exactly what happens on the day to day and want to remove any barriers to providing care for both the patients and clients but also the rest of the team.

Compassion Account
Part of the benefits at Happy Paws is that you get a certain amount of money to put towards anyone’s bill. No questions asked. It gives us flexibility to help who you see in your exam rooms directly. I have seen the team pool this for full surgeries or contribute smaller amounts to cover things like medications or food for patients and clients that they have felt connected to.

Great Benefit Package
We have a great benefit package and a health spending account for our full-time employees.

Minimum Qualifications
Education: Minimum of High school diploma or equivalent
Experience: Veterinary experience is an asset.

If you would like to see the full job description document for this position, please reach out to us and we would be happy to send it to you. Frankly, we find the document quite boring and would much rather have a conversation with you so you can really get to know us!